Our Commitment to Your Privacy
At Claya.org, we are committed to protecting your privacy and ensuring the security of your personal information. As a nonprofit green education platform for children, we take our responsibility to safeguard your data seriously.
Information We Collect
Personal Information
- Parent/Guardian Information: Name, email address, and contact details when you create an account or contact us
- Child Information: Limited information such as age/grade level to provide age-appropriate educational content
- Educational Data: Progress tracking, completed activities, and learning preferences to enhance the educational experience
Non-Personal Information
- Technical Data: Browser type, device information, and IP address
- Usage Data: Pages visited, time spent on activities, and feature usage patterns
- Cookies: As detailed in our Cookie Policy below
How We Use Your Information
To Provide Our Services:
- Deliver personalized educational content
- Track learning progress and achievements
- Enable parent-teacher communication
- Provide customer support
To Improve Our Platform:
- Analyze usage patterns to enhance user experience
- Develop new educational features and content
- Ensure platform security and performance
For Communication:
- Send educational updates and activity notifications
- Share information about new features and programs
- Respond to inquiries and provide support
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With trusted partners who help us operate our platform (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Educational Partners: With schools and teachers as part of organized educational programs
Children's Privacy
We are especially careful with children's information:
- We collect minimal information from children
- We require parental consent for children under 13
- Parents can review, edit, or delete their child's information at any time
- We never use children's information for advertising purposes
Data Security
We implement appropriate security measures including:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
- Secure server infrastructure
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt-out of communications
- Export your data
Contact Us
For privacy-related questions or requests:
Email: [email protected]